1. What is the Privacy Policy?
We’ve written this note to tell you what we do with your personal information. We take the privacy of our users very seriously, so we do our best to protect your information from disclosure when you use our website. The websites we manage include all the pages, applications and other services we operate ourselves. We hope that this note will give you an idea of what information we collect, why we collect it, and what we do with it.
2. Will the Privacy Policy be updated?
We will occasionally update this Privacy Policy. After each update, we will post the most current version on our website and indicate the date of the update at the top of the page. By continuing to use our services, you accept the contents of the updated policy. We may also notify you of changes to the policy in other ways, such as by sending an email or popping up a reminder on the site.
3. What is “personal information”?
“Personal information is information that can be used to identify you. For example, your name, address, e-mail address, telephone number, and payment information are all part of this category. However, the following information is not considered “personal information”:
- Information used for work-related purposes, such as job title, company address, work phone number, etc;
- Data that has been anonymized or aggregated so that it is not possible to identify a specific individual.
4. How do we obtain your consent?
In most cases, we require your consent to collect and use your information. This consent can either come from you actively checking a consent box or from you accepting it by default when you use the Services. If you later wish to cancel your consent, you can do so at any time by contacting us. Please note, however, that canceling may affect your ability to use certain features.
If you provide someone else’s personal information (such as referring a friend to sign up), please make sure that they also agree to us using that information.
5. What information do we collect?
When you visit our website, we record some information related to your device. For example:
- Your IP address (also known as your network number when you go online);
- Which pages you visit;
- Which website you bounced from;
- the time you visit the site.
This information is collected automatically when you use the website. If you do not fill in the information voluntarily, we will not obtain additional personal data about you.
If you log in to our website via social media, please check the privacy policy of the social media platform to see how they handle your data.
6. What is a cookie and how do we use it?
A cookie is a small file that is stored on your computer or cell phone to record some information about your visit. We use cookies on our website mainly to:
- Ensure the normal operation of the website;
- Enhance user experience;
- Collect visit data to optimize the website;
- Display advertisements that better match your interests.
The types of cookies we use include:
- Basic Functionality Cookies: to enable the website to open and use properly;
- Functionality Cookies: to remember your settings and preferences;
- Analytics Cookie: helps us to understand how the website is used;
- Social Media Cookie: enables you to share content, such as ‘Likes’;
- Advertising Cookie: recommends advertisements based on your interests;
- Shared ID Cookie: helps advertisers deliver ads more accurately.
If you do not want to use cookies, you can choose to disable them in your browser settings.
7. What is a pixel tag?
Pixel tags are small images that we use to track your behavior on the site. For example, which pages you visit, how long you stay, what you click on, and so on. This information helps us understand user behavior so we can improve the website experience.
8. How are ads placed?
We work with third-party advertisers on our website. They will show you more relevant ads based on your behavior when you visit the website and other websites. For example, if you read a lot of technology news, you may see more ads for technology products.
These advertisers also use cookies to collect data. For example, Google’s DART Cookie delivers ads based on what you view. You can choose whether to disable such cookies by visiting Google’s advertising privacy page.
9. Do links on the site jump to other places?
Our website may have links to other websites. Please note that we are not responsible for the privacy policies of these sites. We recommend that you check the privacy statements of other websites before visiting them to ensure that your information is not misused.
10. What are the purposes for which we collect information?
Our main purpose of collecting information is to:
- Ensure the stable operation of the website;
- Providing more personalized content;
- Analyzing user behavior and optimizing services;
- To prevent the website from being attacked or abused;
- To display more relevant advertisements with our partners.
In addition, we may use your information to promote third-party products or to promote our services on other websites.
11. Where does your information reside?
All data we collect is stored on servers in the United States. These servers are certified by Privacy Shield between the European Union and the United States and meet international standards.
Some access data (e.g. IP address) is stored on Amazon’s servers and retained for up to 7 days. Our employees, partners and agents have signed confidentiality agreements to ensure that your information will not be disclosed.
12. What additional rights do US users have?
If you are a U.S. resident, you have several rights:
1. See what information we have collected
You can request to see what information we have collected, used or shared about you in the last 12 months. You may also request that this information be transferred to another company. To do this, click on ‘Download your data’.
2. Requesting deletion of your information
In some cases, you can ask us to delete your personal information. There are exceptions to this, for example, if we need to retain certain data for the purposes of a legal investigation. To request this, click on “Right to Erase”.
3. Refusal to Sell Your Information
Under the laws of some states in the U.S., we may share some information with third parties, which may be considered “selling. If you do not want us to do this, you can click on “opt-out”.
4. You will not be treated unfairly for exercising your rights
Whether or not you exercise your rights as set out above, we will not limit your access to, or reduce the quality of, our services.
If you would like to request these rights, please contact us via the link provided or email us at support@fandom.com. We will verify your identity and process your request.
5. Protection of Minors in California
If you are under the age of 16 and a California resident, please do not register for our Services or provide us with any personal information. If you become aware that a user under the age of 16 has registered for our Services, please contact us. We are not aware of any cases of minors’ information being sold at this time.
We take the privacy and security of each of our users very seriously. With this note, we want you to have a clear understanding of how we handle your information and what your rights are. If you have any questions, please feel free to contact us. We are constantly working to ensure that your information is properly protected.